Este es el correo:
Thank you for your email.
We aim to have all email enquiries answered within 24 hours. Please be aware that over our busy Christmas period this may take a little longer.
We have given your query ticket number 3858071.
Please quote this number in any future correspondence in this matter.
If you have a query regarding our Christmas delivery policy our help desk may be able to answer your query:
http://www.play.com/HOME/HOME/6-/Help.html?page=helpdesk
You may also find the helpdesk useful if you are attempting to return an item:
http://www.play.com/HOME/HOME/6-/Help.html?page=retn
or if you have not received an item:
http://www.play.com/HOME/HOME/6-/Help.html?page=received
Additionally you may find the helpdesk can help you resolve a number of other queries, including:
- Questions regarding shipping,
- Product specifics,
- Queries about PlayTrade,
- Getting help with your account
- Many other frequently asked questions.
Thank you for shopping with Play.com.
Kind Regards