Hola señores, los de thehut ya me han respondido a mi reclamación, pero la verdad que no entiendo mucho lo que me han dicho. Me pone algo de formulario, pero la verdad nose donde esta ese formulario que tengo que rellenar...
Os pongo el mensaje que me han escrito para ver si me podeís ayudar, vale??
Hi
I am sorry that you have not received your order.
Your item was sent to you on 16/12/10 and we would have expected it to arrive with you by now.
We will need to trace your item and in order to arrange this we will post a self declaration form to you. When you receive this please could you sign and return the form to the following name and address:
The Hut.Com Admin Centre,
First Floor,
Meridian House,
Rudheath,
Northwich,
Cheshire,
CW9 7RA
Alternatively you can fax this to us on 0845 862 1118.
Or you can e-mail it to us at:-
[email protected]
Once the form has been returned to us we will investigate further and arrange a replacement or refund as requested on the completed form.
Regards
Kieran
If you have any further questions, please login to Your Account where you will be able to request more information.
We try to make contacting us as easy and convenient as possible and want to answer all your questions fully. Our Frequently Asked Questions may be able to provide you with the answer you are looking for.
Alternatively, you may contact us by telephone on 0844 243 9090 during opening hours which are Monday to Friday: 08.00 - 18.00.
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Many Thanks,
Kieran Munt
TheHut.com Team
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