aqui esta el mail
We apologize for any inconvenience you may have experienced. There
>are no authorized repair facilities outside of North America (United
>States and Canada) for the North American model (CECHA01
>and CECHB01) PLAYSTATION(R)3 computer entertainment system. You
>can, however, have your PLAYSTATION(R)3 system serviced (only in the
>United States or Canada). Do you know anybody who lives in the
>United States? If so, send your PLAYSTATION(R)3 system to them, and
>have them call our Consumer Services Department at (800) 345-7669.
>Our representatives are available to assist them, Monday through
>Saturday 6:00 a.m. - 8:00 p.m., and Sunday 7:00 a.m. - 6:30 p.m.,
>Pacific Standard Time.
>
>They will receive instructions on how to send the system to us for
>repair. Once the Sony Service Center (SSC) ships the repaired unit
>back to your friend/family member in the United States, they can
>then ship the unit back to you. Please keep in mind, however, once
>a PLAYSTATION(R)3 system leaves the United States (or Canada), the
>manufacturer's warranty is considered void.
>
>Although you may ship your North American PLAYSTATION 3 system
>internationally to us, we require a valid U.S. (or Canadian) mailing
>address in order to ship the system back to you; we do not ship
>internationally. Before you ship anything to us from abroad, please
>make sure the return mailing address is a valid physical
>address (we do not ship to P.O. Boxes) within North America. It may
>be best for you to contact a friend or relative who resides in North
>America to contact our Consumer Services Department on your behalf