Hola a todos compañeros. Hace un par de días, el Jueves exactamente, pedí en Amazon.co.uk el pack Guitar Hero: Warriors of Rock + la guitarra. Resulta que hoy me han mandado el siguiente correo:
¿No aceptan mi tarjeta? ¿Tengo que dar una nueva?
Gracias de antemano, un saludo!
We're writing to let you know that we are having difficulty processing your Mastercard (exp. 2012/05) for the above transaction.
We will try charging your credit card again shortly. It is not necessary to place a new order, but you may want to review the payment information for your order and make sure it is correct and current.
To do this:
1. Go to our home page (www.amazon.co.uk) then click "Your Account" on the top right menu.
2. Click "Go" next to "Open and recently dispatched orders" in the "Where's My Stuff" box.
3. After you sign in, you will see all your current open orders. You can click the "View or change order" button beside any order and make changes.
4. Click "Change" button in the "Payment Information" box beside "Payment Method." At this point, you may review your current payment method, choose a different payment method, or enter a new one if the card number has been changed.
Once you have entered your payment card details by editing the payment method on one of your open orders, the card will be registered with your account, but "not" associated to any other open order in your account; you will need to view each "open order" separately and update payment card of any other open order you wish to pay for with this card.
Note that your credit/debit card number cannot be edited but the expiry date and/or cardholder name can be amended. If the credit/debit card number needs to be edited, enter it as a new one.
We will try charging your credit card again shortly. It is not necessary to place a new order, but you may want to review the payment information for your order and make sure it is correct and current.
To do this:
1. Go to our home page (www.amazon.co.uk) then click "Your Account" on the top right menu.
2. Click "Go" next to "Open and recently dispatched orders" in the "Where's My Stuff" box.
3. After you sign in, you will see all your current open orders. You can click the "View or change order" button beside any order and make changes.
4. Click "Change" button in the "Payment Information" box beside "Payment Method." At this point, you may review your current payment method, choose a different payment method, or enter a new one if the card number has been changed.
Once you have entered your payment card details by editing the payment method on one of your open orders, the card will be registered with your account, but "not" associated to any other open order in your account; you will need to view each "open order" separately and update payment card of any other open order you wish to pay for with this card.
Note that your credit/debit card number cannot be edited but the expiry date and/or cardholder name can be amended. If the credit/debit card number needs to be edited, enter it as a new one.
¿No aceptan mi tarjeta? ¿Tengo que dar una nueva?
Gracias de antemano, un saludo!
