pues no se porque pero yo a play.com no les escribi nada de que no me han llegado los 6 juegos que me deberian haber llegado, pero me han enviado este mensaje:
We are sorry to hear that you have not yet received your order.
We aim to deliver items within 3-5 working days. However, as the postal service does vary in each area this process can sometimes take longer. Our policy states that we need to allow 21 days from the date of dispatch before we can consider an item as lost.
Please contact us again if you do not receive your order.
You can contact our Customer Support Team on 0845 800 1020 (UK only) or +44 (0)1534 877 595 (outside UK). Our opening hours are 9am - 8pm Monday to Friday and 9am - 5pm Saturday and Sunday.
Please accept our sincere apologies for any inconvenience this may have caused you and thank you for your patience and valued custom.
Y esto porque es?????